What if your train or flight is delayed?

Delays are the normal state of travel, not an exception, so the question is not whether one happens but what it costs you when it does. For rides from an airport we follow your flight, and for other pick-ups there is free waiting time plus a phone number that always answers.
Delayed flight
- Give us your flight number and landing time when booking.
- We track the flight, so the pick-up moves with the actual landing.
- You have 80 minutes of free waiting time after landing.
- At Schiphol you are met at Departures (upstairs), point 3C.
- No need to call or rebook: the schedule adjusts by itself.
Delayed train
- Tell us the train details for a station pick-up so we plan a margin.
- 15 minutes of free waiting time applies at a regular pick-up point.
- Running later than that? Call the driver on the number in your confirmation.
If the delay breaks your plan
Cancelled flight, rebooked to tomorrow, or diverted to another airport? Call +31 85 060 7086. We are reachable 24 hours a day and can move the ride, change the pick-up airport or cancel it, depending on what you need.
Changes more than 24 hours before pick-up can also be made yourself in your account, including the date, time and flight number.
How booking a taxi with Taxiritje.nl works
Prices are based on the actual road distance in kilometres between your pickup address and your destination, so you always know the amount before you book. Payment is online by card or iDEAL, and you receive a confirmation by email with the driver details, the pickup time and an invoice with VAT for business trips.
You book online in a few steps. Enter your pickup address with house number and postcode, add your destination and choose the date and time. The price you see is the price you pay: it already includes luggage, tolls, parking at the airport and waiting time, so there is no meter running during the journey and no surcharge at night or at the weekend.
Reservations are possible up to three hours before pickup, and you can book a one-way trip or a return in the same booking. For flights you enter your flight number; we then follow the actual landing time and include up to 80 minutes of free waiting time at the airport. For a pickup at a home or hotel address we include 15 minutes.
- Fixed price per journey, confirmed by email before the driver is assigned.
- Sedan or estate car for 1-4 passengers, minibus for 5-8 passengers.
- Extra stops along the way can be added while booking.
- Changes and cancellations online up to 24 hours before pickup; call 085 060 7086 within 24 hours.
Frequently asked questions
Do I pay for waiting time after a delay?
What if my flight is diverted to another airport?
Read more and arrange your trip
About the author
Taxiritje.nl editorial team · Planning and customer service
The editorial team consists of staff from planning and customer service at Taxiritje.nl. They write based on the rides scheduled every day and the questions customers ask about departure times, luggage, prices and bookings.
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Book a taxi at a fixed price
Choose your route, see the price straight away and complete your booking online.
