Practical advice

How to change or cancel a taxi booking

22 May 2026 · 4 min read
Someone changing a booking on a laptop at a kitchen table
Up to 24 hours before pick-up you change your ride online yourself.

Plans change. What matters is knowing exactly what you can adjust yourself, what needs a phone call, and what a change does to the price.

More than 24 hours before pick-up

  • Change the date, time, addresses, luggage or passenger count in your account.
  • Add or remove a flight number.
  • Switch to a larger vehicle.
  • Cancel free of charge with a refund to your original payment method.

Within 24 hours of pick-up

The ride is already assigned to a driver, so changes and cancellations run through us. Call +31 85 060 7086 — we are reachable around the clock and will tell you honestly what is still possible.

What a change does to the price

  • A longer route or larger vehicle: you pay the difference online first.
  • A shorter route: you can reclaim the amount overpaid.
  • Return bookings are two separate rides; you can change just one leg.
  • No-show without contact counts as a completed ride.

How booking a taxi with Taxiritje.nl works

Prices are based on the actual road distance in kilometres between your pickup address and your destination, so you always know the amount before you book. Payment is online by card or iDEAL, and you receive a confirmation by email with the driver details, the pickup time and an invoice with VAT for business trips.

You book online in a few steps. Enter your pickup address with house number and postcode, add your destination and choose the date and time. The price you see is the price you pay: it already includes luggage, tolls, parking at the airport and waiting time, so there is no meter running during the journey and no surcharge at night or at the weekend.

Reservations are possible up to three hours before pickup, and you can book a one-way trip or a return in the same booking. For flights you enter your flight number; we then follow the actual landing time and include up to 80 minutes of free waiting time at the airport. For a pickup at a home or hotel address we include 15 minutes.

  • Fixed price per journey, confirmed by email before the driver is assigned.
  • Sedan or estate car for 1-4 passengers, minibus for 5-8 passengers.
  • Extra stops along the way can be added while booking.
  • Changes and cancellations online up to 24 hours before pickup; call 085 060 7086 within 24 hours.

Frequently asked questions

Is cancelling free?
Yes, more than 24 hours before pick-up, with a full refund of the ride amount.
How long does a refund take?
We process it via your original payment method; depending on your bank it can take a few working days to appear.

Read more and arrange your trip

About the author

Taxiritje.nl editorial team · Planning and customer service

The editorial team consists of staff from planning and customer service at Taxiritje.nl. They write based on the rides scheduled every day and the questions customers ask about departure times, luggage, prices and bookings.

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